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Keywords: Cross-functional team
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Journal Articles
Journal:
European Business Review
European Business Review (2016) 28 (4): 405–430.
Published: 13 June 2016
...Eider Arantes de Oliveira; Márcio Lopes Pimenta; Per Hilletofth; David Eriksson Purpose The purpose of this paper is to characterize the internal dynamics of cross-functional teams (CFTs) in different organizational processes in a service company. Design/methodology/approach A case study from...
