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Keywords: Customers
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Journal Articles
European Business Review (2013) 25 (5): 453–465.
Published: 23 August 2013
... concept. The paper ends by presenting conclusions as well as suggestions for managers and further research. Core competences Dynamic capability Market access Competitively unique Customer benefits Competences Customers When the core competence concept was introduced in 1990...
Journal Articles
European Business Review (2010) 22 (5): 496–514.
Published: 31 August 2010
...Aron O'Cass; Göran Svensson; Liem Viet Ngo; Aron O'Cass Purpose The purpose of this paper is to develop a conceptual framework for a value creation business (VCB) model. It seeks to unlock two essential research questions: “what constitutes value”, and “how do firms create value for customers...
Journal Articles
European Business Review (2007) 19 (3): 196–215.
Published: 22 May 2007
... the concept of the business concept. The key premises of the study are tested through an explorative case research. Findings Customer value is the core of the proposed framework. Customer interface, product offering and differentiation form the key value creating platform in the management of business...
Journal Articles
European Business Review (2005) 17 (5): 397–410.
Published: 01 October 2005
...Ahmet Bardakci; Jeryl Whitelock Purpose To examine customers' readiness for mass‐customised products in two European countries, Turkey and the UK. Design/methodology/approach Examines the demand side of the market and begins to explore whether mass‐customisation can be implemented...

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