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Keywords: Ride-hailing
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Journal Articles
Journal:
European Business Review
European Business Review (2022) 34 (6): 876–896.
Published: 18 July 2022
... is developed, providing novel insight into factors promoting helping and feedback citizenship behaviours and the moderating role of self-monitoring in a ride-hailing service context. Design/methodology/approach The research is guided by self-monitoring literature and the social exchange and similarity...
