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Keywords: TQM process
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Journal Articles
The impact of innovative leadership and total quality management in 21st-century banking: an empirical insight and foresight
Available to Purchase
Journal:
European Business Review
European Business Review (2025) 37 (2): 230–244.
Published: 07 August 2024
... Publishing Limited 2024 Emerald Publishing Limited Licensed re-use rights only Leadership Human resource management Innovation TQM process Quality services Environmental forces In this 21st-century world, bank clients consistently express their desire for enhanced services (Ahinful...
