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Keywords: testing and instruments
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Journal Articles
Measuring the service quality of internet banking: scale development and validation
Available to Purchase
Journal:
European Business Review
European Business Review (2010) 22 (1): 5–24.
Published: 19 January 2010
... more closely linked to privacy and security, which have been shown to be a different dimension in the virtual context. © Emerald Group Publishing Limited 2010 Electronic commerce Customer services quality Internet Banking Taiwan Measurement testing and instruments...
