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Keywords: Service quality
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Journal Articles
Education, Business and Society: Contemporary Middle Eastern Issues (2013) 6 (2): 87–100.
Published: 15 July 2013
...Sujeet Kumar Sharma; Hafedh Al-Shihi; Srikrishna Madhumohan Govindaluri Purpose – The purpose of this paper is to understand the customer perception of service quality with respect to the e-Government services in Oman and conduct an investigation in order to determine the key factors that affect...
