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Purpose

The purpose of this paper is to examine the extent and nature of use of formalised risk management tools and techniques by UK design consultants – chartered architects and chartered building surveyors – in conservation refurbishment projects.

Design/methodology/approach

Following a review of risk management literature, a detailed questionnaire is prepared and considered by a focus group. Post‐revision, nearly 700 postal questionnaires are distributed to chartered architects and chartered building surveyors specialising in conservation work in the UK. The questionnaire contains Likert‐scale and closed‐end questions. Response data is analysed using SPSS software.

Findings

The results highlight the divergent approaches employed by UK chartered architects and chartered building surveyors specialising in conservation refurbishment work, suggesting that a harmonised risk model would be appropriate and should be developed.

Originality/value

The results make an important contribution to understanding the dynamics within this under‐researched area of professional activity.

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