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The introduction and use of computer‐aided design (CAD) systems in a number of settings in the UK building industry is discussed with particular reference to the relationship between organizational design and computer implementation. A series of case studies are presented which illustrate that computers are currently having a limited impact on project communications and, in most instances, are supporting existing patterns of fragmentation within the industry. The paper concludes with a speculation about how the industry might be organized to make more appropriate use of new technology.

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