... cost and time. The PDRI was adopted to measure the briefing clarity and apply in the model. PDRI-SD was then tested in Australian building refurbishment projects to assess the model's effectiveness. Findings The simulation results indicated that a minor reduction of the lack of clarity throughout...

... Limited 2020 Emerald Publishing Limited Licensed re-use rights only Finally, the post-occupancy survey provides the opportunity for end-user feedback surrounding their engagement experience with the project. Building refurbishment Causal loop Higher education End user Rich picture...