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Keywords: Critical incident technique
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Journal Articles
Engineering, Construction and Architectural Management (2010) 17 (1): 9–20.
Published: 12 January 2010
... in projects settings. Design/methodology/approach Using the critical incident technique (CIT), 122 critical incidents comprising 69 empowering and 53 disempowering experiences of 30 purposively selected construction professionals are elicited and analysed. Findings Adopting a broad frame of reference...
