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Keywords: Principal component
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Journal Articles
Engineering, Construction and Architectural Management (2020) 27 (9): 2715–2735.
Published: 28 May 2020
... participants perception on the level of importance of the proposed KPIs. The main analytical tool used was SPSS factor analysis/principal component extraction. Findings Adapting an expanded balanced scorecard typology, the paper identifies 17 KPIs, which are useful for performance improvement of FM...
