.... Design/methodology/approach This research employs socio-technical systems theory to develop a novel two-mode “energy consumption network and social network” model. First, an energy-consumption network of physical equipment is modeled to identify key carbon-emitting devices. Second, a stakeholder...

... to apply the Socio-Technical Systems (STSs) theory for sustainable ISM. Design/methodology/approach The qualitative expert opinion survey method was selected as the research strategy to approach the research aim. Sixteen industry professionals in the ISM sector were selected through the purposive...