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Keywords: Total quality management (TQM)
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Journal Articles
A Bayesian network for selecting improvement management tools to increase customer satisfaction in the construction industry: case study of Mexico
Available to Purchase
Engineering, Construction and Architectural Management (2024) 31 (7): 2900–2915.
Published: 28 February 2023
... that research in the construction quality management field is still required to improve the country’s position. Bayesian network Improvement management tools Total quality management (TQM) Mexico Construction projects The top five sectors in the Mexican economy during 2020 were...
Journal Articles
A model for supporting inter‐organizational relations in the supply chain
Available to Purchase
Engineering, Construction and Architectural Management (2002) 9 (1): 2–15.
Published: 01 January 2002
... in construction are discussed. An inter‐organizational model that can be used to support learning and is founded on the principles of total quality management (TQM) is described. A case study is used to demonstrate that cooperative relationships can be used to cultivate a culture for reflective learning...
