...Nelda Spinks; Barron Wells Organizational communication must not be directed towards individuals alone, but must be carried out effectively with groups– formal and informal – which exist in the organization. Groups have characteristics in and of themselves; some are composites...

... was their use of figurative or metaphorical language. Anecdotes illustrating this particularly effective form of communication are provided from each of the five environments: insurance, university, manufacturing, government agency, and utilities. The ability to read ongoing situations from others′ perspective...

.... There was no significant difference between students′ and professors′ rankings. © MCB UP Limited 1993 Communications Competences Leadership ...

...‐playing participation and practice are the keys to retentive skill adoption. Group dynamics, training environment,constructive comment and the quality of the coaching are considered as important reinforcers to those key elements. Coaching Communications Management development Role play Surveys...

...Cristina Stuart Describes the essential communication skills which managers need in the current competitive business world especially for those responsible for acquiring new clients in professions such as law, accountancy,engineering, management consultancy and public relations. Addresses...

...Laurence Barton At no time is professional training more important for employees than during difficult economic periods. With smaller budgets and a reduced workforce, management can introduce professional training programmes as a means of increasing staff morale while concurrently communicating...

...Marc Raynaud; Joanne Perkins States that international companies must consider the cultural differences between countries or risk serious and expensive problems. Uses real‐life examples to examine mis‐understanding and failed communication in global business. Describes how such problems can...

...Colin J. Coulson‐Thomas In many companies there is a growing gap between the rhetoric of corporate vision and the reality of management life. A vision needs to be communicated and shared. This requires top management commitment,persistence and communication skills. Managers are deficient...

...Peter Youdale Suggests that poor communication gives rise to more management and human relations problems than all other causes put together. Offers practical steps to improve abilities. Recognises the need to ask questions, project a clear and positive image and make sure people know the why, how...