Keywords: Retailing
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Journal Articles
Executive Development (1994) 7 (6): 4–6.
Published: 01 December 1994
...Steve Hammett; Ken McMeikan Reports on development of a training and development strategy to meet the challenges of the 1990s facing a large food retailer. Starting with discussion groups to identify how First Class service could be achieved,reports on how this resulted in training to meet...

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