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Learning outcomes
  • The learning outcomes are as follows: understand key factors influencing business expansion decisions, particularly in the emerging markets

  • Assess how local consumer preferences, economic limitations, and cultural norms shape marketing and service sector strategies

  • Identify potential risks in the service market and explore the approach towards mitigation of such risks for achieving a sustainable competitive advantage in the marketplace

  • Analyze trade-offs between expanding into new markets and strengthening existing positions

  • Critical thinking should be promoted by having participants apply strategic models to real-world challenges.

Case overview/synopsis

Faheem Uddin, the owner of Kareem’s Food, sat in his office, reflecting on the growing challenges in Sukkur’s competitive food industry. Despite Kareem’s strong brand reputation for quality, the business was struggling due to rising inflation, economic uncertainty and increasing competition. Profit margins were shrinking, and sustaining growth in Sukkur was becoming more difficult. Amid these concerns, a new opportunity emerged – expanding into Pano Aqil, a semi-urban town with potential but also significant risks. A close friend had often suggested that the town held promise for Kareem’s, but Naeem Uddin, Faheem’s brother and co-owner, was unconvinced. He cited the failure of McDonald’s in Pano Aqil, warning that low purchasing power, rural consumer behavior and an underdeveloped fast-food culture could make expansion a costly mistake. With limited resources, Kareem’s faced a crucial decision. Should they take the risk of entering a new market with uncertain demand, or should they consolidate and strengthen their position in Sukkur? Were there alternative locations that could offer better potential? The case encourages students to analyze market entry strategies, assess environmental factors and apply decision-making frameworks to evaluate the feasibility of expansion. Would Pano Aqil prove to be a new horizon for Kareem’s Food, or would it be a miscalculated gamble leading to losses?

Complexity academic level

MBA/EMBA graduate level and BBA undergrad level in Major Specialization Courses.

Subject code

CSS 11: Strategy

Supplementary material

Teaching notes are available for educators only.

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