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Learning outcomes

This case study aims to provide an insight into the specific needs and constraints of rural communities related to energy access in India; help the students in assessing the effectiveness of the strategies in meeting the goals of the organization; help students understand the broader social responsibility of non-governmental organizations (NGOs) in contributing to United Nations Sustainable Development Goals; and empower the students to use the “theory of change methodology” to plan, execute and evaluate change implementation at the community/organizational level.

Case overview/synopsis

This case study is about a non-profit organization, Chirag Rural Development Foundation (CRDF), which provided solar lighting to empower villages in India. The NGO started its operations as a student-led initiative in 2010, and since then it was involved in various activities for rural upliftment using solar as the base. They initially provided solar equipment for home lighting which eventually grew into street lighting, school lighting and then water-lifting using solar pumps for drinking and livelihood under the integrated village development program. In 2021, Sabah Vig, the chief executive officer of CRDF, realized that the organization had grown much beyond the scope for which it was initially established. She felt the need to structure them and appropriately measure their complete sustainable impact so that CRDF could effectively track progress, optimize resource allocation and demonstrate tangible outcomes to the stakeholders.

Complexity academic level

This case study is suitable for postgraduate students.

Supplementary material

Teaching notes are available for educators only.

Subject code

CSS11: Strategy.

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