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Keywords: Customer orientation
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Case Studies
heyy, how are you doing? – Redefine employees’ outlook towards mental health
Available to Purchase
Case Provider:
Emerald Emerging Markets Case Studies
Emerald Emerging Markets Case Studies 1–16.
Published: 13 November 2023
..., driving growth and job creation around the world. The start-up economy was now a vital part of the global business landscape, with new enterprises emerging every day to address a wide range of challenges and opportunities. Marketing strategy Entrepreneurship Customer orientation B2B marketing...
Case Studies
Customer centricity for growth – Yes Bank experience
Available to Purchase
Case Provider:
Emerald Emerging Markets Case Studies
Emerald Emerging Markets Case Studies 1–16.
Published: 24 May 2013
... banking Human capital Responsible banking Corporate social responsibility India Banking Customer orientation Yes Bank is driven by an uncompromising mission to build quality and to provide superior and consistent services (Dr Rana Kapoor, Founder, Managing Director and CEO, Yes Bank...
Case Studies
Finding, training, and keeping best service workers
Available to Purchase
Case Provider:
Emerald Emerging Markets Case Studies
Emerald Emerging Markets Case Studies 1–3.
Published: 19 October 2012
... at: mdandira@yahoo.co.uk © Emerald Group Publishing Limited 2012 Emerald Group Publishing Limited Licensed re-use rights only Guest service associate Redesign Retail workers Customer Psychology Organizational behaviour Tourism management Zimbabwe Customer orientation Pulling up...
Case Studies
Scandic Hotel Chain in the Baltic – a case of strategic marketing
Available to Purchase
Case Provider:
Emerald Emerging Markets Case Studies
Emerald Emerging Markets Case Studies 1–16.
Published: 01 January 2011
... materials Teaching note including lecture plan. Aihie Osarenkhoe can be contacted at: aoh@hig.se © Emerald Group Publishing Limited 2011 Emerald Group Publishing Limited Licensed re-use rights only Strategic marketing Customer orientation Customer relations Hotels Baltic states...
