... intellectuals and thought leaders. Charlene Lew can be contacted at: lewc@gibs.co.za © Emerald Publishing Limited 2020 Emerald Publishing Limited Licensed re-use rights only Consumer behaviour Customer relations Decision sciences Behavioural economics Heuristics Decision-making...

... materials Teaching notes (and necessary annexures) permissions. Subject code CSS 8: Marketing. Adele Berndt can be contacted at: adele.berndt@ju.se © Emerald Publishing Limited 2019 Emerald Publishing Limited Licensed re-use rights only New product development Customer relations...

... of integrating drones into the delivery system came up. Complexity academic level Undergraduate and Postgraduate students. Subject code CSS 9: Operations and Logistics Technology Innovation Third-party logistics Supply chain efficiency Customer retention Customer relations Supply chain...

...: Third National Agricultural Policy, 1998-2010). © Emerald Group Publishing Limited 2011 Emerald Group Publishing Limited Licensed re-use rights only Competitive strategy Patents Generics Product costs Supply chain management Customer relations On April 7 2008, the business...

... to the environment, all swedish Scandic hotels have been ecolabelled with the Swan (CET, n.d.b). Aihie Osarenkhoe can be contacted at: aoh@hig.se © Emerald Group Publishing Limited 2011 Emerald Group Publishing Limited Licensed re-use rights only Strategic marketing Customer orientation Customer...

... three cases of malfunction that caused injuries to his clients. He was at a loss. He knew something had to be done. But what? © Emerald Group Publishing Limited 2011 Emerald Group Publishing Limited Licensed re-use rights only Ethics Information technology Customer relations United...