... efficiency and effectiveness; and to comprehend the challenges in the implementation of technology in SCM. Case overview/synopsis This case study presents Haryana’s challenges in implementing the digitization of the supply of food grains to the public. Mr Srinivas, a consultant to the Department of Food...

... of open access publishing. Expected learning outcomes After the analysis and discussion of this case, students will be able to: appreciate how technological innovation can disrupt existing business models; understand how digitization helps improve the efficiency of value chain in the content industry...