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Keywords: Leading change
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Case Studies
Case Provider:
Emerald Emerging Markets Case Studies
Emerald Emerging Markets Case Studies 1–20.
Published: 01 October 2011
...Zoltán Buzády Subject area Organizational innovation, leading change, customer service management in professional service firms. Study level/applicability Advanced undergraduate, MBA/executive education. Case overview This case describes the human resource (HR) dilemma faced by BDO Hungary...
