Update search
Filter
- All
- Title
- Author
- Author Affiliations
- Full Text
- Abstract
- Keyword
- DOI
- ISBN
- EISBN
- ISSN
- EISSN
- Issue
- Volume
- References
Filter
- All
- Title
- Author
- Author Affiliations
- Full Text
- Abstract
- Keyword
- DOI
- ISBN
- EISBN
- ISSN
- EISSN
- Issue
- Volume
- References
Filter
- All
- Title
- Author
- Author Affiliations
- Full Text
- Abstract
- Keyword
- DOI
- ISBN
- EISBN
- ISSN
- EISSN
- Issue
- Volume
- References
Filter
- All
- Title
- Author
- Author Affiliations
- Full Text
- Abstract
- Keyword
- DOI
- ISBN
- EISBN
- ISSN
- EISSN
- Issue
- Volume
- References
Filter
- All
- Title
- Author
- Author Affiliations
- Full Text
- Abstract
- Keyword
- DOI
- ISBN
- EISBN
- ISSN
- EISSN
- Issue
- Volume
- References
Filter
- All
- Title
- Author
- Author Affiliations
- Full Text
- Abstract
- Keyword
- DOI
- ISBN
- EISBN
- ISSN
- EISSN
- Issue
- Volume
- References
NARROW
Format
Case Provider
Type
Country
Date
Availability
1-19 of 19
Keywords: Service operations
Close
Follow your search
Access your saved searches in your account
Would you like to receive an alert when new items match your search?
Sort by
Case Studies
Case Provider:
Emerald Emerging Markets Case Studies
Emerald Emerging Markets Case Studies 1–25.
Published: 02 December 2024
... are available for educators only. Subject code CSS 9: Operations and logistics. Aditya Kumar Sahu can be contacted at: aditya.fpm2016@iimkashipur.ac.in © Emerald Publishing Limited 2024 Emerald Publishing Limited Licensed re-use rights only Operations management Service operations...
Case Studies
Case Provider:
Emerald Emerging Markets Case Studies
Emerald Emerging Markets Case Studies 1–10.
Published: 06 November 2024
... Emerald Publishing Limited Licensed re-use rights only Hospitality industry Hotel management Operations management Service operations Mr Parag Patil was sitting in his office ready for the check-in of the wedding group of Tripathi and Baldota family. Patil was the front office manager...
Case Studies
Case Provider:
Emerald Emerging Markets Case Studies
Emerald Emerging Markets Case Studies 1–18.
Published: 26 June 2023
... of service concept and design. The case covers a range of topics such as service processes, service elements and product offerings in a service setting. It can be used effectively with MBAs and Hospitality Management program in courses that focus on Service Management, Service Operations or Service Marketing...
Case Studies
Case Provider:
Emerald Emerging Markets Case Studies
Emerald Emerging Markets Case Studies 1–25.
Published: 15 November 2022
... handled with a lot of care and efficiency. Complexity academic level This case is suitable for post-graduate-level courses on services marketing, service operations management, general management, crisis management and strategic management. Participants can use the case to develop an understanding...
Case Studies
Case Provider:
Emerald Emerging Markets Case Studies
Emerald Emerging Markets Case Studies 1–20.
Published: 28 March 2022
... aim for zero casualties. Free means no complacency, no compromise, and our institutions should be a sign of professionalism and high quality at no cost.” Business ethics Health and safety Social enterprise Operations strategy Service operations Strategy It was an actively...
Case Studies
Case Provider:
Emerald Emerging Markets Case Studies
Emerald Emerging Markets Case Studies 1–18.
Published: 31 August 2021
..., insemination centers, insurance and animal feed companies together in a managed and organized environment. It offered an innovative business model (Pashushala, 2019). Business process improvement Transport operations Supply chain design/risk Standardization Service operations Aasha Jayant...
Case Studies
Case Provider:
Emerald Emerging Markets Case Studies
Emerald Emerging Markets Case Studies 1–21.
Published: 21 August 2021
... rights only Customer service Services marketing Service quality/excellence Service management Service operations On 20 April 2020, was a usual start for day’s activities for Abhay Shankar, who had joined the natural gas distribution firm, Reliable Gas Company Limited (RGCL...
Case Studies
Case Provider:
Emerald Emerging Markets Case Studies
Emerald Emerging Markets Case Studies 1–18.
Published: 17 May 2021
.... Different categories of inventory have different implications of shortages or excesses. The case dwells into inventory planning and management of t-shirts and medals, to drive home this point. Complexity academic level The case can be positioned in service operations management or supply chain...
Case Studies
Case Provider:
Emerald Emerging Markets Case Studies
Emerald Emerging Markets Case Studies 1–20.
Published: 17 May 2021
... at: kalyan@imthyderabad.edu.in © Emerald Publishing Limited 2021 Emerald Publishing Limited Licensed re-use rights only Project management Inventory control Service operations Strategy On the last leg of his Sunday long run, on 23rd February 2019, Ajay Reddy (Founder of GoUNESCO...
Case Studies
Case Provider:
Emerald Emerging Markets Case Studies
Emerald Emerging Markets Case Studies 1–22.
Published: 29 November 2020
... or PG Diploma in Management – health-care management, hospital administration, operations management, services operations, total quality management (TQM) and ethics. Supplementary materials Teaching Notes are available for educators only. Subject code CSS 9: Operations and Logistics...
Case Studies
Case Provider:
Emerald Emerging Markets Case Studies
Emerald Emerging Markets Case Studies 1–24.
Published: 02 July 2020
... that proposed and implemented solutions based on achievable goals, time, money and people. Business process improvement Business process management Operations/process management Performance measurement/metrics Service operations Workflow management Monday, October 15, 2018, 11:45 a.m., Jose...
Case Studies
Case Provider:
Emerald Emerging Markets Case Studies
Emerald Emerging Markets Case Studies 1–32.
Published: 21 June 2018
... details or email support@emeraldinsight.com to request teaching notes. Subject code CSS 7: Management Science. Sustainability Service operations Project management methods The governments of the countries an NGO works or is registered in may require reporting or other monitoring...
Case Studies
Case Provider:
Emerald Emerging Markets Case Studies
Emerald Emerging Markets Case Studies 1–23.
Published: 20 June 2018
... including checking, distribution, transportations, security before and after elections, etc. Devendra Dhagarra can be contacted at: devendra.efpm2016@iimraipur.ac.in © Emerald Publishing Limited 2018 Emerald Publishing Limited Licensed re-use rights only Project management Service...
Case Studies
Case Provider:
Emerald Emerging Markets Case Studies
Emerald Emerging Markets Case Studies 1–25.
Published: 06 February 2018
... to gain login details or email support@emeraldinsight.com to request teaching notes. Subject code CSS: 9: Operations and Logistics. Mentoring Service operations Business process improvement Lean production/Toyota production system Continuous improvement/kaizen The founders realised...
Case Studies
Case Provider:
Emerald Emerging Markets Case Studies
Emerald Emerging Markets Case Studies 1–15.
Published: 15 November 2016
... is planning to expand its horizons and wonders whether he should go ahead opening up more branch offices across the country or should he convert his recovery firm into an Asset reconstruction company. Innovation Service operations Bankruptcy/liquidation © Emerald Group Publishing Limited 2016...
Case Studies
Case Provider:
Emerald Emerging Markets Case Studies
Emerald Emerging Markets Case Studies 1–14.
Published: 17 October 2012
... at: drreshmanasreen@yahoo.com , drreshmanasreen2@gmail.com © Emerald Group Publishing Limited 2012 Emerald Group Publishing Limited Licensed re-use rights only Halal food Organized food retail Servicescapes Services marketing mix Marketing strategy Service operations Franchising Volcanic...
Case Studies
Case Provider:
Emerald Emerging Markets Case Studies
Emerald Emerging Markets Case Studies 1–21.
Published: 17 October 2012
... operations Food products Service operations Friday afternoon dragged Its way towards dusk and Gupta looked up at the ticking clock. The week had been hectic, the work strenuous. He just couldn't wait for weekend to start. Though It was almost 5 o'clock, he would have to stay back in the office...
Case Studies
Case Provider:
Emerald Emerging Markets Case Studies
Emerald Emerging Markets Case Studies 1–15.
Published: 26 September 2012
... marketing communications Blood Marketing strategy Market entry Service operations Consolidated revenue from continuing operations, which comprised India, Indonesia and the Philippines businesses, achieved a growth of 105 per cent to $4.8 million, from $2.3 million in FY10. The past year has been...
Case Studies
Case Provider:
Emerald Emerging Markets Case Studies
Emerald Emerging Markets Case Studies 1–5.
Published: 01 October 2011
... primary annual fundraiser the first Tuesday of November, which is also Election Day. The chapter sells and serves fresh pancakes throughout the day; therefore, the event is the Kiwanis Pancake Day. While serving in his first Pancake Day, Robert Howard, a new Kiwanian, notices service operations management...
