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Keywords: Service sector
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Case Studies
Redesigning the HR processes for scaling up ISOQAR (India) Private Limited
Available to Purchase
Case Provider:
Emerald Emerging Markets Case Studies
Emerald Emerging Markets Case Studies 1–25.
Published: 01 May 2024
...Neelam Kshatriya; Daisy Kurien Learning outcomes Post analysis of the case study, students will be able to comprehend the significance of Six Sigma and its integration with the human resources (HR) processes in the service sector. Post case study discussion, students will be able to: examine...
Case Studies
Service innovation by Dubai International Airport: the battle to remain competitive
Available to Purchase
Case Provider:
Emerald Emerging Markets Case Studies
Emerald Emerging Markets Case Studies 1–18.
Published: 03 March 2015
... notes. Syed Zamberi Ahmad can be contacted at: drszamberi@yahoo.com © Emerald Group Publishing Limited 2015 Emerald Group Publishing Limited Licensed re-use rights only Dubai Airport United Arab Emirates Service sector Customer service Hospitality and tourism management Strategy...
Case Studies
Business in developing countries: globalization of a large emerging market bank
Available to Purchase
Case Provider:
Emerald Emerging Markets Case Studies
Emerald Emerging Markets Case Studies 1–16.
Published: 20 November 2014
... business Internationalisation National bank of Abu Dhabi Service sector Companies originating in emerging markets have not been studied nearly as much as those from developed countries, particularly in the West. This case examines a large and successful banking organization from the United Arab...
