Culture′s consequences: organizational values, satisfaction and performance

Examines work outcome correlates of cultural values in a large professional services firm interested in improving its effectiveness. Data were collected from 1,608 women and men using anonymously completed questionnaires. Describes the cultural values of the firm, then examines correlates of these values. Professional and service‐oriented values were more common than were personal balance and staff development values. Several cultural values had significant relationships with work outcomes. The less common cultural values emerged as the strongest predictors of work outcomes. Offers implications for management and organizations interested in creating high involvement workplaces.