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Presents a composite case study covering four years’ work with a variety of companies across the industrial spectrum although mainly within the health‐care sector. Provides working definitions of both empowerment and corporate culture and sets down key essentials to success. Shows the relationship of annual strategic plan and the annual individual performance‐related appraisal processes in the achievement of company objectives. Establishes the importance of top to bottom involvement in empowerment and the outcomes to be attained.

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