...Jenni Gilleard Evaluation is becoming increasingly important as companies seek to measure performance improvement as a result of training initiatives. Describes the introduction of an evaluation process into a self‐study business English writing programme. Suggests that using a suitable pre...

.... Describes two additional pay systems which proved useful in supporting empowerment ‐ one which focussed on the potential of the individual worker and could reward his/her multifunctionality; and another which could be directed to the performance of the team. We shall discuss the implications...