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Purpose
The aim of this paper is to understand the behavior that Australian youths have towards wireless application protocol (WAP) banking.
Design/methodology/approach
This paper is based on a quantitative study of the youth market in Australia. Social cognitive theory is utilized to support a conceptual model that is empirically tested.
Findings
The major finding from the research is that the conceptual model is partially supported which indicates the immaturity of WAP technology.
Originality/value
Social cognitive theory provides a useful explanation for youth's intentions to use WAP technology in the banking industry. The youth market is an early adopter of technology that presents a good indicator of future market potential.
© Emerald Group Publishing Limited
2007
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