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Keywords: Knowledge workers
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Journal Articles
European Journal of Innovation Management (1999) 2 (3): 116–128.
Published: 01 December 1999
... of the leading edge are beginning to unearth a more promising solution by tapping into the tacit, often subjective experiences, insights, and intuitions of individuals; especially those individuals who are high achievers. A seven‐year study of “knowledge workers” at Bell Labs, for example, found that when...
