... of their creative engagement in innovation processes, as well as to capture the managerial implications of setting up such processes in the sector. Design/methodology/approach A critical discourse analysis (CDA) is applied as a methodological lens to capture the interaction between the macro-level production...

... of its EDI process. Design/methodology/approach Based on a qualitative in-depth interview study with managers and employees at one high-performing and one low-performing office of a global IT firm, a critical discourse analysis was performed. It explored how the EDI discourse was produced...