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Keywords: Customer experiences
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Journal Articles
European Journal of Innovation Management (2024) 27 (6): 2015–2041.
Published: 28 February 2023
... service robots Customer experiences Bibliometric analysis The tourism and hospitality industry is one of the fields that have a vital role in achieving the United Nations (UN) Sustainable Development Goals (SDGs) for countries. Despite its traditional labour-intensive nature, the sector, which...
