...Giada La Scalia; Rosa Micale; Concetta Manuela La Fata Purpose This study investigates the main barriers affecting return management (RM) in e-commerce, where the rapid growth in product returns, further accelerated by the COVID-19 pandemic, has made reverse logistics an increasingly complex...

... Emerald Publishing Limited 2024 Emerald Publishing Limited Licensed re-use rights only E-commerce Supply chain innovation Strategic alliances Case study Technological integration Trust Sustainability The remainder of the paper is organized as follows. The next section describes...

... the role of public procurement, the adoption of e-commerce platforms and their interactions in affecting the exporting performances of SMEs operating in the F&B sector. Design/methodology/approach The study retrieves data from 2,186 Italian F&B manufacturing SMEs relying on Margò by Cribis...