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Keywords: Fourth industrial revolution
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Journal Articles
Preferences and challenges towards the adoption of the fourth industrial revolution technologies by hotels: a multilevel concurrent mixed approach
Available to Purchase
European Journal of Innovation Management (2024) 27 (6): 1912–1937.
Published: 01 February 2023
...Benjamin Appiah Osei; Michael Cheng Purpose The aim of this mixed methods study sought to investigate the preferences and challenges towards fourth industrial revolution (FIR) technologies adoption at hotels in Malaysia. Design/methodology/approach The study adopted partially-mixed concurrent...
Journal Articles
Exploring measures to enhance the low adoption rate of IR 4.0 technologies: a qualitative inquiry with hotels during COVID-19
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European Journal of Innovation Management (2024) 27 (5): 1547–1574.
Published: 26 December 2022
...Benjamin Appiah Osei; Neethiahnanthan Ari Ragavan; Balasubramanian Kandappan; Foster Frempong Purpose While there was heightened awareness on the technologies of the fourth industrial revolution (IR 4.0) prior to COVID-19, studies have shown that the adoption of these advanced technologies (e.g...
