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Keywords: Guest experience
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Journal Articles
European Journal of Innovation Management (2025) 28 (4): 1452–1471.
Published: 22 December 2023
...-assisted content analysis was conducted to identify the impact of interior design on the guest experience. Leximancer 4.0 software analyzed 2,562 reviews from urban hotels collected through a reservation website. Findings The findings reveal that data reported by guests on interior design play...
