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Keywords: Process mining
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Journal Articles
European Journal of Innovation Management (2025) 28 (8): 3165–3191.
Published: 24 July 2024
...Serena Racis; Alessandro Spano Purpose Worldwide challenges impose public organizations to rethink their processes and satisfactorily meet citizens’ needs. Process mining (PM) techniques enable organizations to objectively analyse and improve their processes, by providing higher process...
Includes: Supplementary data
