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Keywords: Publicness theory
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Journal Articles
European Journal of Innovation Management (2026) 29 (5): 1646–1679.
Published: 12 December 2025
... of artificial intelligence (AI) in public service delivery across Europe. Design/methodology/approach Drawing on publicness theory, the study employs a multiple case study design, using 17 expert interviews from diverse public organisations across the Netherlands, Germany, Belgium and the UK. Data were...
