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Keywords: Return management
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Journal Articles
European Journal of Innovation Management 1–27.
Published: 10 September 2026
...Giada La Scalia; Rosa Micale; Concetta Manuela La Fata Purpose This study investigates the main barriers affecting return management (RM) in e-commerce, where the rapid growth in product returns, further accelerated by the COVID-19 pandemic, has made reverse logistics an increasingly complex...
