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Looks at the historical background of museums, stating that there is no national museum service, and that the administration of museums lies in a variety of hands: departments of central government, county councils, district councils, private companies, trustees, etc. Examines the marketing of museums and its research. Reveals that, despite there being a call for a more scientific approach towards museum surveys, little appears to have been done either at a national or international level. Concludes that there is a need to analyse people's needs in order to make a museum a viable project.

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