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Effective marketing is considered widely to be of critical, if not overwhelming importance to the achievement of competitive success. Organised around six key stages of the marketing process, a summarised review is therefore presented of the empirical research into successful marketing practice. Specifically, the aim is to provide the marketing practitioner with a “checklist” of all those marketing practices which have been found to be commonly associated with high‐performing companies, regardless of their type of business, size,or other strategic circumstances.

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