Discusses a new application of the AHP to a problem where the alternatives are not independent. It is used as an integral part of a method to evaluate the likelihood of successful outcomes from current or proposed product development processes. The AHP is used to determine correlation factors to estimate the impact on profit of the various product issues that must be addressed by a company during the product development process. Owing to interactions between the “alternatives”, finds, as expected, that the AHP cannot be used directly to determine these correlation factors. A procedure to overcome this has been developed, whereby the correlation factors are determined first by assuming independence between alternatives, and then modifying the factors to take account of any interactions. Test results are promising, and further refinements to improve the method are suggested.
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1 August 2001
Research Article|
August 01 2001
Using the AHP to determine the correlation of product issues to profit Available to Purchase
Mark H. Muller;
Mark H. Muller
Department of Mechanical Engineering, The University of Glasgow, Scotland
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A.C. Fairlie‐Clarke
A.C. Fairlie‐Clarke
Department of Mechanical Engineering, The University of Glasgow, Scotland
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Publisher: Emerald Publishing
Online ISSN: 1758-7123
Print ISSN: 0309-0566
© MCB UP Limited
2001
European Journal of Marketing (2001) 35 (7-8): 843–858.
Citation
Muller MH, Fairlie‐Clarke A (2001), "Using the AHP to determine the correlation of product issues to profit". European Journal of Marketing, Vol. 35 No. 7-8 pp. 843–858, doi: https://doi.org/10.1108/03090560110396269
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