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Keywords: Consumer–brand relationship
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Journal Articles
European Journal of Marketing (2026) 60 (7): 1739–1762.
Published: 26 June 2026
...Ying Ying Li; Kevin Voss Purpose This research aims to examine how fear-based stimuli can forge emotional brand attachment, offering a novel emotional pathway for strengthening consumer-brand relationships. Design/methodology/approach Three laboratory experiments across product categories...
Includes: Supplementary data
Journal Articles
European Journal of Marketing (2022) 56 (7): 2014–2051.
Published: 07 July 2022
... into different BH consequences and boundary conditions allow brand managers to devise appropriate strategies to mitigate adverse reactions and foster positive consumerbrand relationships. Originality/value This study provides a thorough analysis of the current state of BH research in one place and draws...
Journal Articles
European Journal of Marketing (2019) 53 (10): 2193–2212.
Published: 04 April 2019
...Mathilde Pulh; Rémi Mencarelli; Damien Chaney Purpose This paper aims to investigate the consequences of the heritage experience in brand museums on the consumerbrand relationship. By highlighting its heritage within a museum, the brand proposes a specific experience that deserves attention...
Journal Articles
European Journal of Marketing (2017) 51 (11-12): 1938–1960.
Published: 14 November 2017
... serve to differentiate brand addiction from other consumerbrand relationships and addiction constructs (e.g. compulsive buying, brand love and brand trust). We recruited participants as a purposive sample by an invitation message on Facebook, e-mail and public notice boards. Following Kitzinger’s...

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