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Keywords: Consumers” Association
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Journal Articles
Determinants of consumer complaints
Available to Purchase
Journal:
European Journal of Marketing
European Journal of Marketing (1969) 3 (4): 218–222.
Published: 01 April 1969
... are not specific for certain areas. Concludes that valuable insights could be obtained of the differential use of the available channels for expressing dissatisfaction. © MCB UP Limited 1969 Complaints Consumer marketing Questionnaires Consumers” Association United Kingdom Determinants...
