Keywords: IBM Watson
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Journal Articles
Journal Articles
European Journal of Marketing (2020) 54 (3): 615–644.
Published: 25 February 2020
...Linda W. Lee; Amir Dabirian; Ian P. McCarthy; Jan Kietzmann Purpose The purpose of this paper is to introduce, apply and compare how artificial intelligence (AI), and specifically the IBM Watson system, can be used for content analysis in marketing research relative to manual and computer-aided...

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