... and infrastructure; and sustainability, including income equality, governance, environment, and civil society Our paper proceeds as follows. We first discuss service ecosystems explaining ecosystem levels and considering the role of practices and institutional arrangements within ecosystems. Then, we review...

...-income consumers, inclusion, status, resource access and emotional relief represent key value outcomes. Important value processes shape those value outcomes, reflecting broader societal arrangements at macro, meso and micro levels. Marketing constitutes an institutional arrangement that establishes...