Keywords: Online communities
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Journal Articles
Journal Articles
Journal Articles
European Journal of Marketing (2021) 55 (7): 1841–1872.
Published: 08 March 2021
...., 2019), rather than exploring existing followers’ responses to SMI endorsements in situ. Consequently, existing research does not consider the distinct challenges presented by the online consumption communities within which many SMIs are embedded. Prior research on online communities indicates...
Journal Articles
European Journal of Marketing (2014) 48 (5-6): 1092–1112.
Published: 06 May 2014
... in an online community of international consumers of fashion to determine the degree of matching with company-defined brand associations. Design/methodology/approach – The methodology is two-pronged, integrating qualitative market research techniques with quantitative text mining. It was applied...
Journal Articles
European Journal of Marketing (2013) 47 (10): 1733–1757.
Published: 20 September 2013
... for self-enhancement. Anders Hauge Wien can be contacted at: anders.h.wien@uit.no © Emerald Group Publishing Limited 2013 Consumer behaviour Word-of-mouth Social media Online communities Service recovery Consumers posting negative comments about companies and their brands...

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