...Mohammad G. Nejad Purpose This study aims to examine how dissatisfaction among a few consumers can proliferate to cause disproportionate revenue losses across the broader customer network. The focus is on the adverse effects of negative word-of-mouth (NWoM) on firm revenue resulting from...

... that there is more need to understand more fully the factors interrelating with the pagination of newspapers, both in the long and short‐terms. Breaks down the production process of a newspaper with direct costs and specifications. Discusses policies, constraints, long term revenue and cost factors, plus others...