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Keywords: Virtual reality
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Journal Articles
How do extended reality experiences influence firm value?
Available to Purchase
Journal:
European Journal of Marketing
European Journal of Marketing 1–27.
Published: 31 March 2026
...Navid Bahmani; Atefeh Yazdanparast; Amit Bhatnagar; Dinesh Gauri Purpose Extended reality ( XR ) technologies (i.e. augmented reality [AR] and virtual reality [VR]) have changed the digital landscape in recent years and present novel opportunities to marketers for providing innovative...
Journal Articles
Journal:
European Journal of Marketing
European Journal of Marketing (2026) 60 (4): 932–964.
Published: 02 March 2026
...Mojtaba (Moji) Barari; Liem Viet Ngo; Sara Quach; Park Thaichon Purpose Augmented reality ( AR ) and virtual reality ( VR ) have revolutionized how firms interact with customers. The purpose of this study is to provide a systematic empirical account of (a) the comparative effects of AR versus VR...
Journal Articles
How real are virtual experiences?: For a better understanding of virtual experiences and their impact on consumers’ real life
Available to Purchase
Journal:
European Journal of Marketing
European Journal of Marketing (2019) 53 (8): 1612–1636.
Published: 19 June 2019
..., 2001 ; Liarte, 2005 ; Grumbach, 2007). Immersion in virtual realities impacts real life. This impact has been the subject of work in anthropology, psychology and sociology. In these disciplines, researchers have tried to analyze this phenomenon and to study the impact of the internet and video...
Journal Articles
Prioritizing marketing research in virtual reality: development of an immersion/fantasy typology
Available to Purchase
Journal:
European Journal of Marketing
European Journal of Marketing (2019) 53 (8): 1585–1611.
Published: 31 May 2019
...Kirsten Cowan; Seth Ketron Purpose Virtual reality (VR) is of increasing interest to marketers because it can be used to explore and proactively shape long-term futures, co-create value with consumers, and foster consumer-brand engagement. Yet, to date, the field lacks a cohesive framework...
Journal Articles
The impact of representation media on customer engagement in tourism marketing among millennials
Available to Purchase
Journal:
European Journal of Marketing
European Journal of Marketing (2019) 53 (9): 1988–2017.
Published: 31 May 2019
... three virtual representation media portraying New York City, namely, photographs, 360° video and virtual reality (VR). The findings are analysed with ANCOVA analysis and PLS path modelling. Findings The findings reveal that various media indeed generate different levels of customer engagement...
Journal Articles
Experienced reality: The development of corporate identity in the digital era
Available to Purchase
Journal:
European Journal of Marketing
European Journal of Marketing (2003) 37 (7-8): 1119–1132.
Published: 01 August 2003
... Standards Institution, 1995). Corporate identity Corporate image Brand identity Experience Virtual reality © MCB UP Limited 2003 This difference in timescale is crucial. “Raw” identities may be attractive and resonate with target audiences when launched, but do not go much beyond...
Journal Articles
Cybermarketscapes and consumer freedoms and identities
Available to Purchase
Journal:
European Journal of Marketing
European Journal of Marketing (1998) 32 (7-8): 664–676.
Published: 01 August 1998
... Consumer marketing Internet Psychographics Virtual reality Sign on cyberstore front: Sorry, we’re closed, the humans are temporarily down for maintenance. When examining the issue of consumers in cyberspace, there appear to be two recurring narratives. One refers to the unidimensional...
Journal Articles
Conceptualizing consumer experiences in cyberspace
Available to Purchase
Journal:
European Journal of Marketing
European Journal of Marketing (1998) 32 (7-8): 655–663.
Published: 01 August 1998
... to these consumer experiences and projects what the consequences of these experiences may be as they apply to marketing. © MCB UP Limited 1998 Communications technology Consumer behaviour Consumer marketing Internet Telemarketing Virtual reality Cyber technology is defined as any...
