... Limited Licensed re-use rights only Resilience Cognitive flexibility Leadership humility Service-sales ambidexterity In the past, sales and services have been delivered separately and autonomously. However, nowadays, there is the expectation that these two functions be performed...

... influence on service-sales ambidexterity, but the impact of a performance-avoidance goal orientation is negative, and a performance-prove orientation has no influence. Proxy efficacy enhances the positive impact of learning orientations due to the manager’s ability to lead by example, facilitate knowledge...