Keywords: virtual reality
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Journal Articles
European Journal of Marketing (2026) 60 (9): 2166–2192.
Published: 31 March 2026
...Navid Bahmani; Atefeh Yazdanparast; Amit Bhatnagar; Dinesh Gauri Purpose Extended reality ( XR ) technologies (i.e. augmented reality [AR] and virtual reality [VR]) have changed the digital landscape in recent years and present novel opportunities to marketers for providing innovative...
Journal Articles
European Journal of Marketing (2026) 60 (4): 932–964.
Published: 02 March 2026
...Mojtaba (Moji) Barari; Liem Viet Ngo; Sara Quach; Park Thaichon Purpose Augmented reality ( AR ) and virtual reality ( VR ) have revolutionized how firms interact with customers. The purpose of this study is to provide a systematic empirical account of (a) the comparative effects of AR versus VR...
Journal Articles
Journal Articles
European Journal of Marketing (2019) 53 (8): 1585–1611.
Published: 31 May 2019
...Kirsten Cowan; Seth Ketron Purpose Virtual reality (VR) is of increasing interest to marketers because it can be used to explore and proactively shape long-term futures, co-create value with consumers, and foster consumer-brand engagement. Yet, to date, the field lacks a cohesive framework...
Journal Articles
Journal Articles
European Journal of Marketing (2003) 37 (7-8): 1119–1132.
Published: 01 August 2003
... that arise. © MCB UP Limited 2003 Corporate identity Corporate image Brand identity Experience Virtual reality Corporate identity is the articulation of what an organisation is, what it stands for, what it does and how it goes about its business (especially the way it relates to its...
Journal Articles
European Journal of Marketing (1998) 32 (7-8): 655–663.
Published: 01 August 1998
... environmental cues needed for users to feel a sense of “being there”. In order to reproduce the sensation of being there, the range of sensory information and their qualities needs to approach real experiences. Studies in virtual reality have experimentally demonstrated that there is a strong positive...
Journal Articles
European Journal of Marketing (1998) 32 (7-8): 664–676.
Published: 01 August 1998
... Psychographics Virtual reality Sign on cyberstore front: Sorry, we’re closed, the humans are temporarily down for maintenance. When examining the issue of consumers in cyberspace, there appear to be two recurring narratives. One refers to the unidimensional perspective of marketing and how...

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