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Keywords: E-satisfaction
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Journal Articles
European Journal of Management and Business Economics (2021) 30 (2): 211–229.
Published: 15 December 2020
... the data using SmartPLS 3 software. Findings This study's results showed that customers' perceived confirmation and usefulness were significant in determining their dinning attitudes. Besides, customers' dining attitudes were positively related to e-satisfaction. Finally, the customers’ continuance...
Journal Articles
European Journal of Management and Business Economics (2018) 27 (1): 66–82.
Published: 25 January 2018
... and positive way the perception and evaluation that the consumer have of certain attributes of the tourism product. E-satisfaction E-commerce Online reputation E-loyalty Website design Tourism firm Tourism professionals and academics are increasingly interested in studying the process of e...
