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Keywords: TripAdvisor
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Journal Articles
European Journal of Management and Business Economics (2023) 32 (3): 276–295.
Published: 09 August 2022
... on TripAdvisor. A total of 8,871 English-written reviews from 87 restaurants located in Europe were extracted using a web crawler developed by Beautiful Soup, and data were then processed using Semantria. Findings The study findings revealed that overall sentiments decreased after restaurants were awarded...
